Support

Reach the support specialists

Reach the team that builds and runs Control-C. We’ll help you make sense of connection issues, backup status, billing questions, and anything else that’s blocking you.

How we can help

Control-C keeps businesses running by protecting your Xero, QuickBooks, XPM, and Cin7 Omni data. When something doesn’t look right, you shouldn’t have to diagnose it alone. Use the submit ticket button above and we’ll review what’s happening and guide you through the next steps.

Get in touch

Get in touch

Support team

Email us with any question, technical, billing, or recovery-related.

Email support

Status & uptime

Subscribe to maintenance notices and incident updates.

Open status page

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Xero Certified App
Built to Xero’s technical and security standards.
30-day money-back guarantee badge
30-Day Money-Back Guarantee
If Control-C isn’t the right fit within your first 30 days, we’ll fully refund your subscription and initial backup fees.