Strategic Resilience
Guide people and process. Design playbooks that work. Rehearse confident responses.Resilience Planning Service
Guidance, playbooks, and practice: the human side of continuity. Backups protect your data. Resilience protects your business. Control-C’s Resilience Planning Service helps your leadership team turn “we should be fine” into a confident, rehearsed response, built around your people, your systems, and your risk landscape.
- Guidance, playbooks, and rehearsals tailored to your organisation.
- People-first continuity that aligns leadership, finance, IT, and operations.
- Practical decision paths built around your actual systems and risks.
- Evidence-ready artefacts for boards, clients, and regulators.
How We Help
Practical support to strengthen the organisation behind your systems.
This service is about people, process, and readiness, not software configuration. We work alongside leadership, finance, IT, and operations to see how your business actually runs, then design the continuity practices that keep it moving during disruption. Our focus is to support how your team responds, not explain how “it” works.
- We help you:
- Understand which services matter most and why.
- Map dependencies across Xero, XPM, Omni, and other critical systems.
- Build decision-making pathways for incidents and outages.
- Clarify who does what, when, and how during recovery.
- Turn technical data (like backups) into useful business actions.
What Working With Us Looks Like
Collaborative workshops, clear playbooks, and rehearsed responses.
We run structured conversations and scenario-based exercises that translate risk into action. Outcome: a continuity plan that matches your organisation, not a generic template.
- Facilitated workshops with leadership and operational teams.
- Walkthroughs of real-world failure scenarios: outages, deletions, vendor downtime.
- Identification of bottlenecks, single points of failure, and blind spots.
- Development of practical runbooks that teams can actually follow.
- Communication guidelines for staff, customers, partners, and regulators.
What You Take Away
Evidence, clarity, and confidence you can rely on.
Every engagement produces tangible, leadership-ready artefacts. Outcome: you know what matters, what breaks, what to do, and how to prove it.
- A clear continuity playbook (prevention → response → recovery).
- Service maps showing how your systems and teams depend on one another.
- Recovery and communication checklists for different scenarios.
- Board-ready reporting templates and evidence packs.
- Recommendations for improving resilience over time.
For Teams, Practices, and Partners
Strengthen resilience across your ecosystem.
This service adapts to the shape of your organisation. Outcome: everyone supporting the business operates from the same playbook.
- For businesses: continuity practices designed around your operational reality.
- For accounting practices: firm-wide workflows aligned to XPM, client obligations, and professional standards.
- For MSPs: embed continuity into your service catalogue and coordinate recovery roles across IT and finance.
- For leadership teams: a structured, evidence-backed view of risk, readiness, and accountability.
Start the conversation.
One workshop is enough to reveal the gaps: and the path forward. Bring together your key people for a guided session that turns scattered knowledge into a coherent resilience strategy.